Singpost Standard Untracked shipping
By selecting this option, you are aware that your package does not have a tracking number or a receipt as this is posted directly into a mailbox. In the event of a lost package, there will be no replacements or refunds.
Singpost Tracked shipping
By selecting this option, you are aware that your package will have a tracking number and a receipt.
Singpost Limited Tracked shipping
This is the same as Tracked Shipping. However, this option is only shown to customers from the USA, Canada and Australia. Tracking information in these countries is limited and may not be updated once it reaches your country. However, should the package be undelivered, insurance of up to $68.80SGD can be claimed from Singpost. By selecting this option, you are aware of the conditions of this shipping method. If you would like full shipping, please select the EMS or QExpress option.
Fully Tracked Shipping (QExpress)
This option is only shown to customers from the USA, Canada and Australia. Delivery is done via QDelivery/QExpress with full tracking and at an affordable rate. You are highly advised to go for this option for tracked shipping.
Speedpost EMS Shipping (Standard/Priority)
This is an EMS service that provides full tracking. Rates start from 2kg onwards.
If your package weighs more than 5kg, please contact me for shipping rates.
Standard EMS shipping takes 8 - 23 working days.
Priority EMS shipping takes 5 - 10 working days.
Shipping can sometimes take up to 8 weeks for the package to be delivered and 10 weeks for holiday period from the date of dispatch. Once these periods are over, the package will be considered lost.
Packages with Tracked shipping or Speedpost EMS shipping can either be replaced or refunded. Please contact me to discuss compensation.
Packages with Limited Tracked shipping can either be replaced or refunded up to a certain amount. Please contact me to discuss compensation.
Packages with Standard Untracked shipping will not be replaced or refunded. You are highly advised to consider the tracked shipping option.
The time I need to prepare an order for dispatch varies. For details, see individual items. I will usually dispatch within 3-5 Business days.
Singpost Estimated delivery times
Australia, New Zealand and Oceania: 1-2 weeks
I'll do my best to meet these delivery estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.